About Us

At Hype Tier, we believe in creating immersive, unforgettable experiences that leave lasting impressions. As a premier event management and branding company, we specialize in turning visions into reality through flawless planning, creative concepts, and detailed execution. Our team thrives on energy, innovation, and excellence—delivering standout events that inspire and connect communities.

Job Description

We are seeking a skilled and motivated Client Relationship Manager to join our team in Modesto, CA. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and long-term loyalty. You’ll work closely with internal departments to align client needs with our services and solutions.

Responsibilities

• Serve as the primary point of contact for assigned clients

• Understand client goals and provide tailored solutions

• Monitor client satisfaction and proactively resolve issues

• Coordinate with internal teams to ensure successful service delivery

• Prepare regular reports and updates for clients and senior management

• Identify opportunities for account growth and upselling

• Maintain accurate records of client interactions and agreements

Qualifications

• Bachelor’s degree in Business, Communications, or a related field (preferred)

• 2+ years of experience in account management, client services, or customer success

• Strong communication and interpersonal skills

• Problem-solving mindset with attention to detail

• Ability to manage multiple client accounts simultaneously

• Proficiency in CRM software and MS Office Suite

Benefits

• Competitive salary ($52,000 – $61,000 annually)

• Professional development and growth opportunities

• Supportive and collaborative team environment

• Paid time off and holidays

• Health, dental, and vision insurance options

• Retirement plan contributions