Client Service Associate
- Full-time
Company Description
About Us
At Property Soar, we believe in elevating potential—both in real estate and in people. Based in the heart of New Orleans, we are a dynamic property management and investment firm dedicated to fostering long-term growth, innovation, and leadership within the industry. Our team thrives on collaboration, vision, and the drive to turn challenges into opportunities. Join us on our mission to build stronger communities through inspired leadership and responsible development.
Job Description
Job Description
We are seeking a Client Service Associate to join our team in New Orleans, LA. The ideal candidate will be responsible for delivering exceptional service to our clients, assisting with property inquiries, coordinating client communications, and supporting our internal teams to ensure a seamless customer experience.
Responsibilities
Serve as the primary point of contact for client inquiries and requests
Build and maintain positive client relationships through professional communication
Schedule appointments and property viewings in coordination with sales agents
Maintain accurate and up-to-date client records and reports
Assist with onboarding new clients and explaining service offerings
Resolve client concerns with efficiency and courtesy
Collaborate with internal departments to meet client expectations
Monitor and follow up on ongoing service requests or open tasks
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, Real Estate, or a related field preferred
1+ year of experience in customer service or client-facing roles
Strong verbal and written communication skills
High attention to detail and problem-solving ability
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to multitask and manage priorities in a fast-paced environment
A proactive and professional demeanor
Experience in the real estate industry is a plus
Additional Information
Benefits
Competitive salary ($50,000 - $60,000 annually)
Opportunities for career growth and advancement
Comprehensive training and development programs
Health, dental, and vision insurance
Paid time off and holidays
Supportive team environment
401(k) plan with company match