About Us

At Bela Brand Bat, we are driven by a passion for connecting brands with people. As a dynamic customer service and brand experience company, we specialize in delivering exceptional support and personalized communication on behalf of our clients. With innovation at our core and professionalism as our standard, we are proud to cultivate a supportive work culture where employees grow and thrive.

Job Description:

We are currently seeking a dedicated and detail-oriented Client Service Associate to join our team in Phoenix. The successful candidate will play a key role in maintaining strong client relationships, providing timely support, and ensuring a high level of satisfaction with our services.

Responsibilities:

• Serve as the first point of contact for clients, addressing inquiries and providing solutions promptly.

• Manage client communications via phone, email, and in-person meetings.

• Maintain accurate records of client interactions in our internal systems.

• Assist in preparing reports, presentations, and documentation for client accounts.

• Collaborate with internal teams to ensure service delivery aligns with client expectations.

• Identify opportunities to improve service processes and client engagement.

Qualifications:

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.

• 1–2 years of experience in client services, customer support, or administrative roles.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks and prioritize effectively.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

• Competitive salary ($50,000 - $60,000 per year)

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

• Professional development and training opportunities

• Clear career advancement path in a growing company