About Us

At Sphirea Plus, we are redefining the standards of performance marketing. Our team is driven by innovation, precision, and strategic creativity. We partner with brands to deliver measurable results, combining data analytics with bold marketing strategies to accelerate growth. Located in the heart of Dallas, we provide a collaborative environment where ideas are nurtured and careers are built.

Job Description:
Sphirea Plus is seeking a dedicated and personable Client Relationship Representative to manage and nurture client accounts. This role is essential in building long-term relationships, ensuring client satisfaction, and identifying opportunities for business growth. The ideal candidate will be proactive, professional, and skilled in client communication.

Responsibilities:

• Serve as the primary point of contact for assigned clients

• Build and maintain strong, long-term relationships with clients

• Understand client needs and provide timely and effective solutions

• Collaborate with internal departments to ensure client satisfaction

• Prepare reports on client interactions, feedback, and concerns

• Identify opportunities for upselling or cross-selling services

• Resolve any issues or conflicts efficiently and professionally

• Participate in client meetings and review sessions as needed

Qualifications:

• Bachelor’s degree in Business, Communications, or a related field

• 2+ years of experience in client services, account management, or a similar role

• Exceptional communication and interpersonal skills

• Ability to multitask and manage time effectively

• Strong problem-solving and negotiation abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Detail-oriented with a commitment to service excellence

Benefits:

• Competitive salary range: $58,000 - $64,000 per year

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Professional development and training opportunities

• Supportive and collaborative team environment

• Growth opportunities within the company