About Us

At Blue Print Out, we specialize in providing reliable and efficient communication support services tailored to help businesses thrive. Our mission is to build strong customer relationships and deliver outstanding service experiences. With a focus on professionalism, consistency, and innovation, we empower our team to become the voice of our clients while maintaining a positive and productive environment.

Job Description

We are currently seeking a detail-oriented and proactive Service Account Coordinator to join our operations team in Sandy Springs, GA. This role is essential for ensuring smooth communication between clients and internal departments, coordinating service requests, managing schedules, and resolving issues promptly to maintain strong client relationships.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Coordinate service requests and monitor job progress from initiation to completion

• Maintain accurate records of client communications, service updates, and documentation

• Work closely with technicians, sales representatives, and administrative teams to meet client needs

• Resolve service issues quickly and professionally

• Ensure client satisfaction through consistent follow-up and support

• Prepare service reports and account summaries as needed

Qualifications

• Proven experience in customer service, account coordination, or related administrative roles

• Excellent verbal and written communication skills

• Strong organizational and time management abilities

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

• Ability to work independently and manage multiple priorities

• High attention to detail and a customer-focused attitude

• Associate’s or Bachelor’s degree preferred, but not required

Benefits

• Competitive salary ($59,000 - $66,000 annually)

• Professional growth and development opportunities

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Retirement savings plan

• Supportive and collaborative team environment