About Us

At Reboot Staff, we believe in reimagining workforce solutions through precision, adaptability, and genuine human connection. Based in New Orleans, LA, our mission is to bridge the gap between talent and opportunity by providing dynamic staffing solutions that empower both businesses and professionals. We value integrity, efficiency, and growth — and we’re looking for team members who do too.

Job Description

We are seeking a detail-oriented and proactive Service Account Assistant to support our account management team in ensuring smooth client operations and high service satisfaction. The ideal candidate will be responsible for maintaining client records, assisting with daily account tasks, and supporting communication between internal teams and external clients.

Responsibilities

• Assist account managers in the daily oversight of client accounts

• Maintain accurate records and documentation for all service accounts

• Coordinate with internal departments to fulfill client requests and service needs

• Prepare service reports and account updates for review

• Respond to client inquiries and escalate concerns when necessary

• Track service metrics and support account performance analysis

• Help implement improvements in service processes and client communication

Benefits

• Competitive salary ($59,000 - $65,000 annually)

• Opportunities for career growth and internal advancement

• Comprehensive training and onboarding

• Supportive and professional work environment

• Paid time off and company holidays

• Health, dental, and vision insurance

• Retirement plan options