About Us

At Hype Tier, we elevate innovation and transform brands into cultural icons. As a forward-thinking marketing and strategy firm, we partner with businesses and institutions to craft compelling narratives that influence, inspire, and drive results. Our commitment lies in precision, creativity, and meaningful engagement — making us a trusted force in today’s dynamic communication landscape.

Job Description

Hype Tier is seeking a highly motivated and detail-oriented Client Account Representative to serve as the main point of contact for our clients. In this role, you will manage client accounts, ensure satisfaction, and act as a liaison between internal teams and customers. This is an ideal opportunity for a professional who thrives on relationship management, problem-solving, and delivering excellent service.

Responsibilities

• Serve as the primary contact for assigned client accounts

• Understand client goals and align our services to meet their needs

• Coordinate internal resources to ensure timely delivery of solutions

• Monitor and track account performance, providing regular updates to clients

• Resolve client issues quickly and efficiently while maintaining a high level of satisfaction

• Identify opportunities to grow accounts and recommend enhancements

• Maintain accurate records of client communications and service activities

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field

• 1-3 years of experience in client services, account management, or customer relations

• Strong communication and interpersonal skills

• Ability to multitask, prioritize responsibilities, and meet deadlines

• Detail-oriented with a proactive problem-solving approach

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

• Experience in CRM systems is a plus

Benefits

• Competitive salary ($64,000 – $70,000/year)

• Opportunities for career growth and internal advancement

• Comprehensive training and mentorship programs

• Health, dental, and vision insurance

• Paid time off and company holidays

• Supportive and dynamic team environment