About Us

At Property Soar, we are committed to providing high-quality real estate and property management services that help our clients navigate the market with confidence. With a team of dedicated professionals and a forward-thinking approach, we streamline property operations while ensuring our clients receive accurate, timely, and reliable information. Join a growing team where your attention to detail and organizational skills truly make a difference.

Job Description

We are looking for a dedicated Customer Account Representative to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring their accounts are managed efficiently and with care. You’ll play a critical role in building and maintaining strong customer relationships, resolving inquiries, and supporting our property management operations.

Responsibilities

• Manage a portfolio of customer accounts with professionalism and attention to detail.

• Handle client inquiries, billing concerns, and service requests promptly.

• Maintain accurate records of client communications and account updates.

• Assist with lease agreements, renewals, and payment tracking.

• Work closely with property managers to ensure tenant satisfaction and retention.

• Provide detailed reporting and updates to internal teams and stakeholders.

• Resolve disputes and escalate complex issues when necessary.

Qualifications

• Proven experience in customer service, account management, or a related field.

• Excellent verbal and written communication skills.

• Strong organizational and time management abilities.

• Proficiency in Microsoft Office and CRM/accounting software.

• Ability to manage multiple priorities in a fast-paced environment.

• High school diploma or equivalent required; Associate or Bachelor’s degree preferred.

Benefits

• Competitive salary: $58,000 - $65,000 annually

• Career growth opportunities within a dynamic company

• Paid time off and holidays

• Health, dental, and vision insurance packages

• Retirement plan options

• On-the-job training and professional development support

• Supportive and collaborative work environment