About Us

At Sonar Spark, we specialize in delivering strategic marketing and business solutions that help our clients cut through the noise and connect with their target audiences. Our team thrives on innovation, collaboration, and measurable results. We work with a diverse range of industries, empowering brands through data-driven insight, creative strategies, and hands-on support.

Job Description

We are looking for a Client Service Associate to join our dynamic team in Los Angeles. The ideal candidate is professional, attentive, and client-focused, capable of delivering outstanding support while managing multiple accounts and client inquiries. You will be the primary point of contact for our clients, ensuring their satisfaction and fostering strong business relationships.

Responsibilities

• Serve as the main liaison between clients and internal teams.

• Respond to client inquiries and provide timely resolutions.

• Maintain accurate client records and manage account information.

• Assist in coordinating meetings, reports, and client updates.

• Ensure consistent, high-quality service delivery.

• Monitor and follow up on project timelines and deliverables.

• Identify opportunities to improve the client experience.

Qualifications

• Bachelor’s degree in Business, Communications, or a related field.

• 1–3 years of experience in client services, account management, or a related role.

• Strong organizational and time management skills.

• Excellent verbal and written communication abilities.

• Problem-solving mindset and attention to detail.

• Proficient in Microsoft Office and general administrative tools.

• Ability to work independently and as part of a collaborative team.

Benefits

• Competitive salary between $52,000 and $62,000 per year

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for growth and internal advancement

• Professional development and training support

• Inclusive and supportive team environment