About Us

At Blue Print Out, we specialize in efficient logistics and streamlined warehousing solutions tailored to meet the needs of modern businesses. With a focus on precision, accountability, and growth, we support companies across various industries by ensuring their goods are handled with the highest standards of care and speed. Our team is dedicated to operational excellence, safety, and providing every employee with opportunities for development and advancement.

Job Description

We are seeking a reliable and detail-oriented Customer Support Assistant to join our team in Dallas, TX. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing top-tier support that reflects our company values. This is a full-time position with growth potential and opportunities to develop professional skills in a supportive environment.

Responsibilities

• Respond to customer inquiries via phone and email in a timely and professional manner

• Resolve product or service issues by clarifying complaints and offering appropriate solutions

• Maintain accurate records of customer interactions and transactions

• Collaborate with internal departments to resolve complex issues

• Follow communication procedures, guidelines, and policies

• Assist with administrative tasks related to customer service operations

Qualifications

• High school diploma or equivalent; associate or bachelor's degree is a plus

• Proven experience in a customer support or administrative role

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving abilities

• Proficiency in Microsoft Office and general computer literacy

• Ability to work independently and in a team-oriented environment

Benefits

• Competitive salary ($55,000 – $62,000 per year)

• Opportunities for career growth and advancement

• Paid time off and holidays

• Health, dental, and vision insurance

• Retirement plan options

• On-site training and professional development