About Us

At Reboot Staff, we are dedicated to streamlining workforce solutions for businesses of all sizes. With a strong focus on efficiency, professionalism, and growth, we help connect skilled individuals with companies that value dedication and hard work. Our team is committed to supporting our employees with the tools and opportunities they need to thrive in today’s competitive labor market

Job Description

Reboot Staff is seeking a motivated and detail-oriented Client Account Representative to join our growing team in Austin, TX. In this role, you will serve as the main point of contact for assigned client accounts, ensuring outstanding customer service, accurate account management, and the smooth handling of day-to-day operations.

Responsibilities

• Manage and maintain relationships with client accounts to ensure satisfaction and retention

• Communicate regularly with clients to address inquiries, requests, or concerns

• Coordinate with internal departments to meet client needs and expectations

• Monitor account performance and prepare regular reports

• Assist in contract renewals and proposal development

• Resolve issues efficiently and follow up to ensure resolution

• Identify opportunities for account growth or improvement

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred

• 1–2 years of experience in account management, client services, or a related role

• Strong communication and problem-solving skills

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Detail-oriented with excellent organizational skills

• Professional and customer-focused demeanor

Benefits

• Competitive salary: $57,000 - $62,000 per year

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for career growth and internal advancement

• Supportive and team-oriented work environment

• On-the-job training and continuous development opportunities