About Us

At Sphirea Plus, we are dedicated to delivering dynamic and innovative solutions across a broad range of industries. Our team is driven by creativity, precision, and a commitment to excellence. We empower our clients to reach their full potential through strategic marketing, project planning, and tailored consulting services. At the core of our success is a culture of collaboration, growth, and integrity.

Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Dallas, TX. This position is ideal for individuals looking to begin their professional career in customer service and grow within a supportive company. The ideal candidate will assist in managing customer inquiries, providing accurate information, and ensuring a seamless customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person with professionalism and accuracy

• Provide product and service information to clients and resolve issues efficiently

• Maintain up-to-date customer records and logs of communications

• Collaborate with internal departments to follow up on customer requests

• Assist in identifying opportunities to improve customer satisfaction

• Support the customer service team with daily administrative tasks

Qualifications

• High school diploma or equivalent required; some college education preferred

• Strong communication and interpersonal skills

• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

• Ability to work well in a team environment

• Strong attention to detail and organizational skills

• A customer-focused attitude and willingness to learn

Benefits

• Competitive annual salary ($45,000 - $50,000)

• Full-time, stable employment

• Professional development and growth opportunities

• On-the-job training and mentorship

• Supportive and inclusive team environment

• Health and wellness benefits package