Client Account Representative

  • Full-time

Company Description

About Us:
At Bela Brand Bat, we are dedicated to redefining the shopping experience through style, service, and innovation. Our brand is rooted in quality and a passion for providing our customers with exceptional service and high-end products. As we continue to grow, we are looking for committed individuals who share our vision and values to join our team in creating memorable retail experiences.

 

Job Description

Job Description

We are seeking a detail-oriented and client-focused Client Account Representative to join our dynamic team in Orlando, FL. This role involves managing client accounts, ensuring satisfaction, and maintaining strong business relationships. The ideal candidate is a strong communicator who is organized, reliable, and passionate about delivering exceptional service.

Responsibilities

  • Serve as the primary point of contact for assigned client accounts

  • Build and maintain strong, long-lasting client relationships

  • Understand client needs and provide appropriate solutions

  • Coordinate with internal teams to ensure client expectations are met

  • Monitor account performance and prepare regular status reports

  • Address client concerns promptly and effectively

  • Assist in the development of client strategies and proposals

  • Track and manage account renewals and upselling opportunities

Qualifications

Qualifications

  • Bachelor’s degree in Business, Communications, or a related field (preferred)

  • Proven experience in client services, account management, or a related role

  • Strong interpersonal and communication skills

  • Ability to manage multiple tasks and deadlines

  • Proficient in Microsoft Office and CRM tools

  • Problem-solving and negotiation skills

  • Detail-oriented and highly organized

Additional Information

Benefits

  • Competitive salary ($60,000 - $65,000 annually)

  • Opportunities for career growth and advancement

  • Supportive and professional team environment

  • Skill development and ongoing training

  • Full-time position with stable hours