Chats Cloud Cover – About Us
Chats Cloud Cover is a forward-thinking company dedicated to providing exceptional data management and customer service solutions. We pride ourselves on creating a supportive work environment where innovation and growth are encouraged. Our team is driven by a commitment to excellence and a passion for improving customer interactions through efficient data handling.

Job Description

We are seeking a detail-oriented and proactive individual to join our team as a Data Entry Customer Service representative. This role involves managing and inputting customer data accurately, addressing inquiries, and maintaining a high level of customer satisfaction. You will work closely with our customer service and data management teams to ensure seamless operations and support our commitment to quality service.

Responsibilities

• Input and verify customer data with a high degree of accuracy.

• Respond to customer inquiries via phone and email, providing timely and professional support.

• Maintain and update customer records in our database systems.

• Collaborate with team members to resolve any data discrepancies or customer issues.

• Prepare regular reports and assist with data analysis as required.

• Ensure compliance with company policies and data protection regulations.

Qualifications

• Proven experience in data entry or customer service is preferred.

• Excellent attention to detail and strong organizational skills.

• Proficient in Microsoft Office Suite and familiar with database management.

• Strong written and verbal communication skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• High school diploma or equivalent; additional certifications or training in data management are a plus.

Benefits

• Competitive Salary: Earn between $37,000 and $45,000 per year.

• Growth Opportunities: Enjoy a clear career progression path with opportunities to advance within the company.

• Professional Development: Access ongoing training and skills enhancement programs.

• Supportive Environment: Work in a collaborative culture that values precision, efficiency, and customer satisfaction.

• Job Type: Full-time employment with standard business hours.