About Us

At Property Soar, we are dedicated to elevating the experience of hospitality and residential property management. With a strong presence across key cities, our mission is to provide exceptional service, comfort, and a welcoming atmosphere for every guest and resident. We believe that a warm, professional front desk is the heart of a positive first impression, and we’re looking for someone who shares our passion for hospitality and operational excellence

Job Description:
We are currently seeking a reliable and customer-focused Customer Service Representative to join our New Orleans team. In this role, you will be the first point of contact for clients, providing assistance and solutions in a fast-paced and professional environment. You’ll work closely with our property management and sales teams to ensure customer satisfaction and service efficiency.

Responsibilities:

• Answer and respond to customer inquiries via phone, email, and in-person

• Assist clients with rental applications, property information, and service requests

• Resolve customer concerns in a timely and professional manner

• Maintain accurate records of client interactions and transactions

• Coordinate with internal teams to address and follow up on customer needs

• Provide support during property showings and open house events

• Process client documentation and maintain confidential information

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree is a plus

• Proven experience in customer service or administrative support

• Strong communication and interpersonal skills

• Ability to multi-task and stay organized under pressure

• Professional demeanor and problem-solving skills

• Proficiency in Microsoft Office and basic computer systems

• Familiarity with real estate or property management is an advantage

Benefits:

• Competitive salary based on experience

• Opportunities for professional growth and advancement

• Supportive and team-oriented work environment

• Paid time off and holidays

• Health, dental, and vision insurance packages

• On-the-job training and development opportunities