About Us:

At Chats Cloud Cover, we provide exceptional administrative and communication solutions tailored to meet the needs of modern businesses. Based in Chicago, IL, we pride ourselves on delivering professional front-office services that elevate the client experience. Our team is dedicated, detail-oriented, and committed to creating a seamless and welcoming environment for every customer, guest, and partner that walks through our doors.

Job Description:

We are currently seeking a Front Office Representative to serve as the face of our company. This position plays a critical role in managing first impressions, providing administrative support, and ensuring smooth day-to-day front-desk operations. You will work directly with visitors, clients, and internal teams to maintain an efficient and professional office atmosphere.

Responsibilities:

• Greet and assist visitors, clients, and staff with professionalism and courtesy

• Answer and direct phone calls promptly and accurately

• Manage appointment scheduling and maintain calendars

• Receive, sort, and distribute mail and deliveries

• Keep the reception area clean, organized, and welcoming

• Provide administrative support to other departments as needed

• Maintain accurate records and documentation

• Follow office procedures and ensure security protocols are upheld

Qualifications:

• High school diploma or equivalent (Associate’s degree preferred)

• Proven experience in front office or administrative roles

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Friendly, reliable, and professional demeanor

• Ability to maintain confidentiality and handle sensitive information

Benefits:

• Competitive salary ($46,000 - $50,000 per year)

• Opportunities for professional development and internal growth

• Comprehensive health, dental, and vision insurance

• Paid time off and paid holidays

• Retirement savings plan options

• Supportive and collaborative work environment