About Us

At Sharpcontra, we are dedicated to delivering exceptional operational support and customer solutions across a wide range of industries. With a focus on precision, efficiency, and innovation, we aim to empower businesses by providing top-tier administrative and logistical services. Our team values professionalism, accuracy, and a commitment to continuous improvement.

Job Description

We are seeking a reliable and detail-oriented Data Entry Customer Service representative to join our team in Austin, TX. The ideal candidate will be responsible for entering and updating data accurately while providing support to clients through clear and professional communication. This position plays a key role in maintaining our operational efficiency and ensuring client satisfaction.

Responsibilities

• Accurately input and update customer data into company systems

• Respond to client inquiries via phone and email in a timely and professional manner

• Maintain organized records of customer interactions and transactions

• Verify data for accuracy and completeness before submitting

• Collaborate with internal departments to resolve client issues

• Follow up with clients to ensure resolution and satisfaction

• Maintain confidentiality and security of customer data

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in data entry or customer service roles

• Strong typing and computer skills (MS Office, spreadsheets, databases)

• Excellent attention to detail and organizational skills

• Clear verbal and written communication abilities

• Ability to work independently and in a team environment

• Problem-solving mindset and strong time management skills

Benefits

• Competitive salary ($38,000 - $49,000 per year)

• Opportunities for career growth and skill development

• Supportive and professional work environment

• On-the-job training and ongoing development

• Full-time, consistent work schedule

• Health and wellness support options