About Us

At Story Lane Box, we believe that powerful stories can shape communities, connect people, and create impact. As a creative communications company, we specialize in crafting tailored content and brand narratives for organizations and individuals who want to stand out. Our team thrives on innovation, clarity, and purpose-driven communication strategies. Based in Cincinnati, OH, we are growing and seeking passionate professionals to join our mission of delivering authentic and effective messaging.

Job Description

We are currently seeking a detail-oriented and friendly Front Office Representative to join our team in Cincinnati, OH. This role is crucial in maintaining a professional and welcoming atmosphere while managing administrative tasks and providing excellent customer service.

Responsibilities

• Greet and assist visitors in a professional and courteous manner

• Answer and direct phone calls promptly and accurately

• Manage front desk operations and maintain a tidy reception area

• Schedule appointments and manage meeting room calendars

• Handle incoming and outgoing mail and deliveries

• Support various departments with administrative tasks as needed

• Maintain accurate records and data entry

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in a front desk or administrative role

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to work independently and handle multiple tasks efficiently

• Professional appearance and demeanor

Benefits

• Competitive salary ($38,000 - $43,000 per year)

• Opportunities for career growth and advancement

• Skill development and training programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health and wellness benefits package