Client Account Representative

  • Full-time

Company Description

About Us

Messa Sync is a dynamic business consultancy firm dedicated to helping organizations streamline operations, improve performance, and achieve strategic goals. With a commitment to excellence and innovation, we partner with a diverse range of clients to deliver tailored solutions. Our team values professionalism, initiative, and adaptability in a fast-paced environment.

 

Job Description

Job Description

We are seeking a Client Account Representative to serve as the primary point of contact for our clients in the Chicago area. The ideal candidate will be responsible for maintaining client relationships, ensuring satisfaction, and assisting in the delivery of service solutions. This role requires strong communication skills, attention to detail, and a proactive attitude.

Responsibilities

  • Serve as the main liaison between clients and internal teams

  • Develop and maintain long-term client relationships

  • Address client inquiries, concerns, and requests in a timely and professional manner

  • Monitor client accounts to ensure successful delivery of services

  • Identify opportunities to improve client satisfaction and drive account growth

  • Support account management processes including reporting, updates, and renewals

  • Collaborate with team members to meet service and performance goals

Qualifications

Qualifications

  • Bachelor’s degree in Business, Communications, or a related field (preferred)

  • Previous experience in client services, account management, or customer-facing roles

  • Strong organizational and communication skills

  • Ability to manage multiple accounts and prioritize tasks

  • Problem-solving mindset with attention to detail

  • Proficiency in Microsoft Office and basic CRM tools

  • Must be able to work full-time on-site in Chicago, IL

Additional Information

Benefits

  • Competitive salary ($50,000 - $60,000 annually)

  • Opportunities for professional growth and internal advancement

  • Skill development through hands-on training and mentorship

  • Collaborative and team-oriented work environment

  • Full-time, stable position with a consistent weekday schedule