About Us

At Every Word Code, we believe in the power of communication, precision, and people. As a growing company specializing in innovative coding solutions and client services, we are committed to creating a welcoming and professional environment for both our clients and our team. Our office in Kansas City is expanding, and we are currently looking for a reliable and detail-oriented Front Desk Representative to join our administrative team.

Job Description

Every Word Code is seeking an Entry Level Customer Service Assistant to join our growing team in Kansas City. This position is ideal for individuals who are detail-oriented, dependable, and enthusiastic about supporting customers and internal operations. You will play a key role in ensuring positive customer experiences by providing timely assistance and handling inquiries professionally.

Responsibilities

• Provide direct support to customers via phone, email, and in-person

• Assist with processing customer orders, tracking shipments, and resolving basic issues

• Maintain accurate customer records and update databases

• Collaborate with internal departments to ensure efficient service delivery

• Help identify and report common customer concerns to improve processes

• Follow company procedures and represent the brand in a professional manner

Qualifications

• High school diploma or equivalent required

• Strong communication and organizational skills

• Ability to multitask and prioritize effectively in a fast-paced environment

• Basic computer proficiency and comfort with office software

• A positive attitude and willingness to learn

• Previous customer service experience is a plus but not required

Benefits

• Competitive salary between $44,000 and $49,000 per year

• Full-time, consistent schedule

• Opportunities for growth and professional development

• Supportive and collaborative work environment

• On-the-job training to enhance communication and service skills