Communications Agent

  • Full-time

Company Description

About Us
Story Lane Box is a customer-driven organization dedicated to helping clients build stronger relationships with their audience through personalized and innovative solutions. Based in Minneapolis, we pride ourselves on delivering value through creativity, dedication, and high-quality service. Our team is made up of professionals who are passionate about client success and long-term impact.

Job Description

Job Description

Story Lane Box is currently seeking a motivated and detail-oriented Communications Agent to join our Minneapolis team. The ideal candidate will serve as the primary point of contact for internal and external communications, ensuring that all messages are clear, professional, and aligned with our brand voice. This role involves crafting written content, managing inquiries, and coordinating with multiple departments to support consistent and efficient communication strategies.

Responsibilities

  • Respond to inquiries from clients, partners, and internal teams with professionalism and clarity

  • Draft, proofread, and edit communications including emails, reports, newsletters, and formal correspondence

  • Support the development of communication strategies to align with company goals

  • Assist with the coordination of internal communications across departments

  • Maintain detailed records of correspondence and communication processes

  • Ensure compliance with brand standards in all written materials

  • Help identify and implement improvements in communication workflows

Qualifications

Qualifications

  • Bachelor’s degree in Communications, Public Relations, English, or related field

  • 1–3 years of experience in a communications, administrative, or client-facing role

  • Excellent written and verbal communication skills

  • Strong attention to detail and organizational abilities

  • Proficiency in Microsoft Office Suite and general business communication tools

  • Ability to manage multiple tasks and deadlines in a fast-paced environment

  • Professional demeanor and collaborative attitude

Additional Information

    Benefits

    • Competitive salary ranging from $57,000 to $65,000 per year

    • Opportunities for growth and professional development

    • Collaborative and supportive work environment

    • Training and skill-building workshops

    • Health, dental, and vision insurance options

    • Paid time off and holidays