About Us

Next Comms Talk is a Boston-based communications company dedicated to helping businesses improve their brand presence through strategic marketing, innovative messaging, and tailored communication solutions. With a focus on excellence and collaboration, we strive to deliver impactful results and long-term growth for our clients and our team members.

Job Description
Next Comms Talk is currently seeking a professional and motivated Front Desk Agent to join our team in Boston. As the first point of contact for visitors and clients, the Front Desk Agent plays a key role in creating a positive and professional environment. This position requires strong communication skills, excellent organizational abilities, and a high level of attention to detail.

Responsibilities

• Greet clients, visitors, and staff in a courteous and professional manner

• Answer and direct phone calls, emails, and other inquiries

• Manage appointments, meetings, and visitor logs

• Maintain a clean and organized front desk area

• Assist with general administrative tasks and support other departments as needed

• Handle deliveries, mail distribution, and office supplies inventory

• Uphold security procedures by monitoring visitor access

Qualifications

• High school diploma or equivalent required; associate degree preferred

• Previous experience in a front desk or administrative role is a plus

• Strong verbal and written communication skills

• Excellent time management and multitasking abilities

• Proficiency in Microsoft Office (Word, Outlook, Excel)

• Professional appearance and demeanor

• Ability to remain calm and courteous in a fast-paced environment

Benefits

• Competitive salary: $44,000 - $56,000 per year

• Growth opportunities within the company

• Skill development and training programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health, dental, and vision insurance options