About Us

At Lab Connect Bizz, we are dedicated to delivering top-tier business communication solutions tailored to help organizations grow and operate efficiently. Our mission is to create meaningful connections between businesses and their clients through clear, professional, and reliable communication. We believe in fostering a collaborative work environment where talent is recognized, and growth is encouraged.

Job Description

Lab Connect Bizz is seeking a professional and detail-oriented Communications Agent to join our team in Dallas, TX. The ideal candidate will be responsible for facilitating effective internal and external communication to support our company’s operations and service goals. This is a client-facing position that requires excellent written and verbal communication skills and a strong ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Handle inbound and outbound communications with clients and partners via phone, email, and written correspondence

• Maintain accurate and up-to-date records of communications and client information

• Assist in drafting professional emails, reports, and internal memos

• Coordinate with different departments to ensure message consistency and clarity

• Support administrative and operational communication needs

• Monitor and follow up on client inquiries to ensure satisfaction and timely resolution

• Ensure all communication complies with company standards and policies

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)

• Minimum of 1 year of experience in a communications, administrative, or customer service role

• Excellent verbal and written communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple tasks and deadlines efficiently

• Proficient in Microsoft Office Suite and communication software tools

• Professional attitude and strong problem-solving abilities

Benefits

• Competitive salary: $51,000 – $55,000 per year

• Opportunities for professional growth and internal advancement

• Development of valuable communication and business skills

• Supportive and team-oriented work environment

• Full-time, stable employment with consistent hours