About Us

At Reboot Staff, we are committed to providing tailored staffing solutions that help businesses succeed while empowering professionals to thrive. Based on a foundation of trust, efficiency, and innovation, we prioritize both client satisfaction and employee development. We believe in building long-term relationships and fostering a supportive work environment where talent is recognized and growth is encouraged.

Job Description

Reboot Staff is seeking a reliable and detail-oriented Customer Support Assistant to join our team in New Orleans, LA. The successful candidate will provide high-quality support to clients and customers, handle inquiries, resolve issues efficiently, and contribute to an excellent customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a professional and timely manner

• Resolve customer complaints and escalate complex issues when necessary

• Maintain accurate records of customer interactions and transactions

• Assist in developing customer service procedures and documentation

• Support team operations by performing administrative tasks as needed

• Collaborate with other departments to improve service quality

Benefits

• Competitive salary ($45,000 - $58,000 per year)

• Opportunities for professional growth and advancement

• On-the-job training to enhance communication and service skills

• Full-time position with a structured Monday to Friday schedule

• Supportive and team-oriented work environment