About Us:
Property Soar is a leading real estate company dedicated to providing exceptional service and creating innovative solutions in the property sector. With a focus on client satisfaction, teamwork, and growth, we aim to transform the real estate experience for both buyers and sellers. Our team thrives in a dynamic, fast-paced environment, fostering collaboration, and offering opportunities for professional development and career advancement.

Job Description
Property Soar is seeking a reliable and detail-oriented Call Center Representative to join our customer support team. This position requires excellent communication skills, a problem-solving mindset, and a passion for helping others. You will be the first point of contact for clients and tenants, assisting with inquiries, requests, and service coordination.

Responsibilities

• Answer incoming calls in a professional and courteous manner

• Provide accurate information regarding property services, availability, and procedures

• Log and track service requests and client communications

• Resolve customer issues or escalate them when necessary

• Maintain up-to-date records of client interactions

• Collaborate with internal teams to ensure prompt issue resolution

• Meet performance targets related to call handling and customer satisfaction

Qualifications

• High school diploma or equivalent (required)

• Previous experience in a call center, customer service, or administrative role (preferred)

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Ability to remain calm under pressure and handle challenging situations professionally

• Proficiency in basic computer applications (MS Office, call center software, etc.)

Benefits

• Competitive salary ranging from $36,000 to $46,000 annually

• Opportunities for career advancement and professional development

• Supportive team environment

• Training and onboarding provided

• Full-time schedule with consistent hours