About Us

At Captura Hall, we are dedicated to delivering exceptional service and creating a professional, welcoming environment for our clients and visitors. Based in Saint Louis, MO, our company values integrity, attention to detail, and teamwork. As we continue to grow, we are looking for individuals who are enthusiastic, reliable, and eager to be part of a supportive and driven team.

Job Description
We are seeking an enthusiastic and driven Entry Level Customer Service Assistant to join our team. This is an excellent opportunity for individuals looking to start or advance their careers in customer service. As a Customer Service Assistant, you will be the first point of contact for our clients, providing them with high-quality service and resolving any issues they may have.

Responsibilities

• Provide exceptional customer service by addressing client inquiries and concerns in a timely and professional manner.

• Maintain accurate records of customer interactions and transactions.

• Assist in the processing of orders, returns, and exchanges.

• Work closely with other departments to ensure customer satisfaction.

• Identify opportunities to improve the customer experience and suggest solutions.

• Assist with administrative tasks as needed.

• Ensure all customer information is handled securely and in compliance with company policies.

Qualifications

• High school diploma or equivalent (required).

• Excellent communication skills, both verbal and written.

• Strong problem-solving abilities and attention to detail.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Strong organizational skills and the ability to manage time efficiently.

• Previous customer service experience is a plus but not required.

• Ability to work independently and as part of a team.

Benefits

• Competitive salary.

• Opportunities for growth and career advancement within the company.

• Health, dental, and vision insurance options.

• Paid time off (PTO).

• 401(k) retirement plan with company matching.

• Supportive and collaborative work environment.

• Job Type: Full-time, Permanent.