About Us

At Hype Tier, we are committed to delivering high-impact solutions that drive growth, innovation, and efficiency. Our dynamic and fast-paced work environment empowers professionals to take initiative, collaborate meaningfully, and build lasting value in every project we undertake. Headquartered in Grand Rapids, MI, we work with a diverse range of clients and pride ourselves on our excellence, integrity, and drive for continuous improvement.

Job Description

We are currently seeking a motivated and detail-oriented Junior Account Representative to join our expanding team. This is an excellent opportunity for someone who is passionate about client services, communication, and learning the fundamentals of account management. You will be responsible for supporting senior account executives, maintaining customer relationships, and ensuring client satisfaction.

Responsibilities

• Assist in managing client accounts and maintaining strong relationships

• Coordinate with internal teams to meet client expectations and project deadlines

• Conduct market research to support strategic initiatives

• Prepare reports, presentations, and client documentation

• Respond to client inquiries and resolve issues in a timely and professional manner

• Support day-to-day administrative functions related to client services

• Monitor and track campaign or account performance

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field preferred

• Strong communication and interpersonal skills

• Highly organized with the ability to multitask

• Eagerness to learn and adapt in a fast-paced environment

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Prior experience in customer service or administrative support is a plus

Benefits

• Competitive annual salary ($55,000 – $60,000)

• Opportunities for professional growth and career development

• Collaborative and supportive team environment

• Ongoing training and mentorship

• Full-time position with consistent weekday hours