Data Entry Customer Service

  • Full-time

Company Description

Captura Hall – About Us
At Captura Hall, we are committed to delivering exceptional service and innovative solutions in the retail and distribution industry. With a reputation for efficiency and excellence, our team takes pride in ensuring smooth operations from inventory management to final delivery. Based in Miami, FL, we strive to create a supportive and growth-focused workplace for every employee.

 

Job Description

Job Description

We are currently seeking a reliable and detail-oriented Data Entry Customer Service representative to join our Miami, FL team. In this role, you will be responsible for accurately inputting data and providing support to our customer service operations. The ideal candidate is organized, responsive, and able to maintain a high level of accuracy while handling customer inquiries and processing data.

Responsibilities

  • Enter, update, and maintain accurate data in company systems

  • Respond to customer inquiries via phone and email in a professional manner

  • Resolve customer issues and provide product/service information

  • Maintain records and ensure documentation is complete and up to date

  • Collaborate with internal departments to resolve discrepancies or follow up on pending issues

  • Perform general administrative tasks as required

  • Ensure all data is handled confidentially and securely

Qualifications

Qualifications

  • High school diploma or equivalent; associate degree preferred

  • Proven experience in data entry and/or customer service

  • Strong attention to detail and accuracy

  • Excellent verbal and written communication skills

  • Proficiency in Microsoft Office (especially Excel and Word)

  • Ability to work independently and in a team environment

  • Strong organizational and time-management skills

Additional Information

Benefits

  • Competitive salary ($42,000 - $52,000 annually)

  • Opportunities for professional growth and advancement

  • Supportive and collaborative work environment

  • Comprehensive training and ongoing support

  • Paid time off and company holidays

Join Captura Hall and take the next step in your professional journey. We value dedication, accuracy, and a commitment to delivering excellent service.