Communications Agent

  • Full-time

Company Description

About Us:

At Sociaxe, we are a dynamic and growing company committed to delivering exceptional service and value to our customers. We believe in fostering a supportive and inclusive work environment where every employee has the opportunity to thrive. If you are passionate about customer service and are looking for a role that offers growth potential, we would love to hear from you.

Job Description

Job Description

Sociaxe is seeking a motivated and detail-oriented Communications Agent to join our team in Cleveland, OH. This role is ideal for someone with strong verbal and written communication skills, a proactive approach to problem-solving, and the ability to collaborate effectively with internal teams and external partners. The Communications Agent will be responsible for supporting internal and external communications, ensuring alignment with the company's goals and values.

Responsibilities

  • Draft, edit, and distribute internal and external communications, including emails, press releases, and newsletters

  • Coordinate with various departments to gather and verify accurate information for communication materials

  • Assist in the planning and execution of communication campaigns and events

  • Monitor and evaluate the effectiveness of communication strategies and recommend improvements

  • Maintain consistency in messaging across all communication channels

  • Support crisis communication efforts when necessary

  • Ensure that all communication complies with company policies and branding guidelines

Qualifications

Qualifications

  • Bachelor’s degree in Communications, Public Relations, English, or a related field

  • 1-3 years of experience in a communications or related role

  • Excellent writing, editing, and proofreading skills

  • Strong organizational and time-management skills

  • Ability to work independently and in a team-oriented environment

  • Attention to detail and commitment to accuracy

Additional Information

Benefits

  • Competitive annual salary ($56,000 - $58,000)

  • Opportunities for professional growth and advancement

  • Supportive team environment

  • Skills development through training and mentoring

  • Full-time, stable position with room for long-term career progression