About Us

Chats Cloud Cover is a growing business solutions provider committed to delivering efficient and scalable support for companies in need of data management, administrative services, and operational assistance. We prioritize accuracy, consistency, and continuous improvement to help our clients stay ahead in an ever-changing business environment. Our team values reliability, skill development, and a collaborative work culture.

Job Description

We are seeking a highly organized and articulate Communications Agent to join our growing team in Cleveland, OH. The ideal candidate will be responsible for managing internal and external communications to ensure clear and effective information flow within the company and with clients.

Responsibilities

• Handle incoming and outgoing communication via phone, email, and written correspondence

• Support client inquiries and provide detailed responses in a timely manner

• Coordinate communication flow between departments

• Draft and edit professional messages and internal memos

• Monitor and maintain records of communications and updates

• Assist in preparing documents for meetings and presentations

• Collaborate with team members to ensure consistent messaging and tone

Qualifications

• Strong written and verbal communication skills

• Ability to multitask and prioritize work in a fast-paced environment

• Attention to detail and excellent organizational skills

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

• Experience in administrative or communication-based roles is preferred

• High school diploma or equivalent required; associate’s or bachelor’s degree is a plus

Benefits

• Competitive salary ($54,000 – $57,000 per year)

• Opportunities for professional growth and advancement

• Training and development programs

• Supportive and collaborative team environment

• Paid time off and holidays