About Us

At Hype Tier, we are a growing and dynamic company focused on delivering innovative solutions across various industries. Our mission is to provide high-quality support and service to our clients while fostering a collaborative and forward-thinking work environment. We value professionalism, reliability, and a commitment to excellence in everything we do.

Job Description

We are currently seeking a dedicated and client-focused Client Account Representative to join our team. The successful candidate will act as the main point of contact for assigned clients, ensuring their needs are met with professionalism and precision. You will play a key role in maintaining and growing client relationships, resolving concerns, and ensuring overall satisfaction.

Responsibilities

• Serve as the primary liaison between clients and internal teams

• Manage and grow existing client accounts through strong relationship-building

• Address client inquiries and resolve issues in a timely and efficient manner

• Track and analyze client performance metrics to provide actionable insights

• Prepare detailed reports and updates for clients regarding account status

• Coordinate with internal departments to ensure service delivery meets expectations

• Maintain accurate records and documentation of client interactions

Qualifications

• Bachelor’s degree in Business, Communication, or a related field preferred

• 1-2 years of client service or account management experience is a plus

• Strong communication and problem-solving skills

• Ability to manage multiple accounts and tasks simultaneously

• Excellent organizational skills and attention to detail

• Proficiency in Microsoft Office and general office software

Benefits

• Competitive salary ranging from $52,000 to $60,000 per year

• Growth opportunities within the company

• Hands-on training and professional development

• Supportive team environment

• Full-time schedule with consistent hours