Customer Support Assistant
- Full-time
Company Description
About Us
Bela Brand Bat is a dynamic and fast-growing company dedicated to delivering excellence in every aspect of our business. We pride ourselves on innovation, professionalism, and providing top-tier services to our clients. Our team is driven, goal-oriented, and committed to fostering a productive and supportive work environment.
Job Description
Job Description
We are looking for a Customer Support Assistant to join our team in Phoenix, AZ. This role involves handling customer inquiries, providing assistance with orders, and ensuring customer satisfaction. The ideal candidate is detail-oriented, customer-focused, and has strong communication skills.
Responsibilities
Respond to customer inquiries via phone and email in a professional manner
Assist customers with product information, order processing, and issue resolution
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to address customer concerns effectively
Provide feedback on recurring customer issues to improve service processes
Ensure a high level of customer satisfaction through prompt and effective assistance
Additional Information
Benefits
Competitive salary based on experience
Growth opportunities within the company
Supportive and professional work environment
Comprehensive training and development programs