About Us:
Sociaxe is a leading company specializing in event planning and management, dedicated to creating impactful and seamless experiences for clients across various industries. Our team is committed to excellence, innovation, and attention to detail, ensuring that every event we organize meets the highest standards. At Sociaxe, we value collaboration, professional growth, and a results-driven approach to success.

Job Description:
We are seeking a dedicated and customer-focused Client Account Representative to join our team. In this role, you will be responsible for managing client accounts, ensuring high levels of customer satisfaction, and providing solutions that align with business objectives. The ideal candidate will have strong communication skills, a proactive approach, and the ability to build and maintain long-term client relationships.

Responsibilities:

• Serve as the primary point of contact for assigned client accounts

• Build and maintain strong client relationships through regular communication and support

• Address client inquiries, concerns, and requests in a timely and professional manner

• Collaborate with internal teams to ensure client needs are met effectively

• Identify opportunities to enhance client satisfaction and expand business relationships

• Prepare and present reports on account performance and client feedback

• Ensure accurate documentation of client interactions and account activities

• Assist in contract renewals, negotiations, and service agreements

Skills & Qualifications:

• Previous experience in account management, customer service, or a related field

• Strong communication and interpersonal skills

• Excellent problem-solving abilities and attention to detail

• Ability to manage multiple client accounts efficiently

• Proficiency in Microsoft Office and CRM software

• Highly organized with strong time-management skills

• Bachelor's degree in Business, Communications, or a related field preferred

Benefits:

• Competitive salary

• Opportunities for professional growth and career advancement

• Health and wellness benefits

• Paid time off and company holidays

• Supportive and dynamic work environment