About Us:
Signal Tru Brand is a forward-thinking company dedicated to helping businesses establish strong brand identities and effective communication strategies. We believe in the power of clear messaging and strategic engagement to drive success. Our team thrives in a collaborative and results-driven environment, where innovation and professional growth are encouraged.

Job Description:
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. This role involves assisting customers with inquiries, providing product and service information, and ensuring a positive customer experience. The ideal candidate is proactive, adaptable, and eager to develop a career in customer service.

Responsibilities:

• Assist customers by answering inquiries and providing accurate information

• Handle customer requests efficiently and professionally

• Process orders, returns, and service requests as needed

• Maintain up-to-date knowledge of company products and services

• Resolve customer concerns and escalate issues when necessary

• Support the customer service team with administrative tasks

• Ensure a high level of customer satisfaction through proactive communication

• Collaborate with other departments to improve customer experience

Skills & Qualifications:

• Strong communication and problem-solving skills

• Ability to handle multiple tasks in a fast-paced environment

• High attention to detail and organizational abilities

• Positive and customer-focused attitude

• Willingness to learn and grow within the company

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• High school diploma or equivalent required; associate degree preferred

Benefits:

• Competitive salary

• Opportunities for career growth and advancement

• Comprehensive training and professional development programs

• Health and wellness benefits

• Paid time off and company holidays

• Supportive and team-oriented work environment