Client Account Representative
- Full-time
Company Description
About Us:
Property Soar is a leading real estate firm focused on providing exceptional property management services. We specialize in residential and commercial real estate, ensuring high standards of service for our clients. Our mission is to deliver unparalleled customer satisfaction through professionalism, dedication, and expertise. We are committed to fostering a supportive and growth-oriented work environment for our team members.
Job Description
Job Description:
We are seeking a dedicated and results-driven Client Account Representative to join our team. In this role, you will be responsible for managing client accounts, providing exceptional service, and ensuring that all client needs are met in a timely and professional manner. The ideal candidate will have excellent communication skills, a proactive attitude, and the ability to manage multiple accounts efficiently.
Responsibilities:
Serve as the primary point of contact for assigned client accounts
Manage and nurture client relationships to ensure satisfaction and long-term partnerships
Respond promptly to client inquiries and resolve any issues or concerns
Monitor account activity and ensure clients’ needs are being met
Coordinate with internal teams to deliver services and solutions according to client expectations
Maintain detailed records of client communications, interactions, and transactions
Assist in preparing reports and presentations for client meetings
Provide regular updates to clients regarding account status and any changes to services
Identify opportunities to enhance the client experience and propose additional services
Qualifications
Skills & Qualifications:
Proven experience in client account management, customer service, or a related field
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Ability to multitask and handle multiple accounts simultaneously
Problem-solving skills and attention to detail
Proficient in Microsoft Office Suite and CRM software
Bachelor’s degree in Business, Marketing, or a related field preferred
Additional Information
Benefits:
Competitive salary
Opportunities for career growth and advancement
Health and wellness benefits
Paid time off and holidays
Supportive and dynamic work environment