Front Office Representative

  • Full-time

Company Description

About Us:
Captura Hall is a premier event planning and management company specializing in creating unforgettable experiences for corporate, social, and private events. Our team is dedicated to delivering high-quality, seamless events that exceed client expectations. We thrive on creativity, precision, and excellence, ensuring that every event is executed flawlessly.

Job Description

Job Description:
We are seeking a reliable and personable Front Office Representative to be the first point of contact for visitors, clients, and staff. In this role, you will be responsible for ensuring the smooth operation of the front office, managing day-to-day administrative tasks, and providing exceptional customer service. You will play a key role in maintaining an organized, welcoming, and efficient office environment.

Responsibilities:

  • Greet visitors and clients, providing them with a professional and welcoming experience

  • Answer and direct phone calls in a courteous and efficient manner

  • Manage incoming and outgoing mail and packages

  • Schedule appointments, meetings, and conference room reservations

  • Maintain a clean and organized front office area

  • Provide administrative support to staff as needed, including preparing documents and reports

  • Assist with data entry and maintaining office records

  • Handle office supplies and inventory management

  • Ensure a high level of customer service is provided to all visitors and clients

Qualifications

Skills & Qualifications:

  • Proven experience in a front office or customer service role

  • Strong communication and interpersonal skills

  • Ability to multitask and prioritize in a fast-paced environment

  • Excellent organizational skills with attention to detail

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Professional and friendly demeanor

  • Ability to work both independently and as part of a team

  • High school diploma or equivalent required; additional administrative certifications preferred

 

Additional Information

Benefits:

  • Competitive salary

  • Opportunities for career growth and professional development

  • Health and wellness benefits

  • Paid time off and holidays

  • Positive and collaborative work environment