About Us

Blue Print Out is a dynamic and growing company dedicated to providing innovative communication solutions for businesses. Our team is committed to delivering strategic messaging, internal and external communications, and seamless collaboration across all departments. We value professionalism, creativity, and a results-driven mindset.

Job Description

We are seeking a dedicated Customer Support Assistant to join our team in Cincinnati, OH. This role involves assisting customers with inquiries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate is detail-oriented, professional, and committed to delivering exceptional service.

Responsibilities

• Handle customer inquiries via phone and email, providing prompt and accurate responses.
• Assist in resolving customer concerns and escalating issues when necessary.
• Maintain up-to-date knowledge of company products and services.
• Process orders, returns, and account updates efficiently.
• Document customer interactions and feedback to improve service quality.
• Collaborate with internal teams to enhance the customer experience.

Skills & Qualifications

• Strong communication and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong organizational abilities.
• Proficiency in using customer support software and Microsoft Office Suite.
• Previous experience in customer service or a related field is preferred.

Benefits

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• Supportive and dynamic work environment.
• Comprehensive training to ensure success in the role.

If you are looking for a career with a company that values professionalism and customer satisfaction, we encourage you to apply.