About Us:
At Property Soar, we are a leading property management company dedicated to providing exceptional services to our clients. Our team is focused on ensuring a seamless experience for property owners and tenants alike. As we continue to grow, we are looking for dedicated individuals to join our dynamic team.

Job Description:
We are looking for a motivated Call Center Representative to handle inbound and outbound calls in our Pittsburgh office. This role is critical in providing excellent customer service, addressing inquiries, and resolving issues in a timely manner. The ideal candidate will have strong communication skills and the ability to work well in a fast-paced environment.

Responsibilities:

• Answer inbound calls and respond to customer inquiries.
• Make outbound calls to follow up on service requests and provide updates.
• Address customer concerns and troubleshoot problems effectively.
• Maintain accurate records of customer interactions in the system.
• Provide detailed information about company services and policies.
• Collaborate with other departments to resolve customer issues.
• Meet performance targets related to call handling, customer satisfaction, and quality assurance.

Skills & Qualifications:

• Strong verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Problem-solving skills and attention to detail.
• Previous experience in customer service or call center roles is preferred.
• Proficiency in computer systems and data entry.
• Positive attitude and the ability to work in a team environment.
• High school diploma or equivalent.

Benefits:

• Competitive salary ($33,000 - $39,000 per year).
• Opportunities for growth and advancement within the company.
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Employee development programs.