About Us
At Property Soar, we are a dynamic company committed to providing high-quality services in the real estate sector. Our mission is to offer exceptional customer service and create positive experiences for all our clients. We are dedicated to building long-lasting relationships with both our customers and our employees, fostering a supportive and collaborative work environment.

Job Description
We are seeking a dedicated and professional Customer Support Assistant to join our team in Pittsburgh, PA. In this role, you will be the first point of contact for our clients, assisting them with their inquiries and providing top-notch support. This position requires excellent communication skills, a proactive approach to problem-solving, and a commitment to delivering a superior customer experience.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email
• Provide product and service information to clients
• Address and resolve customer issues efficiently and with empathy
• Maintain accurate customer records and update information as needed
• Collaborate with other team members to ensure customer satisfaction
• Assist in tracking and reporting customer feedback
• Ensure that customer concerns are escalated to the appropriate department when necessary

Skills and Qualifications

• Proven experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and customer support software
• Strong organizational and multitasking skills

Benefits

• Competitive salary between $42,000 and $52,000 per year
• Opportunities for career growth and advancement
• Comprehensive health insurance
• Paid time off and holidays
• Retirement savings plan
• Friendly and supportive work environment