About Us

Blue Print Out is a dynamic and results-driven company dedicated to providing top-quality solutions to our clients. We focus on innovation, customer satisfaction, and professional growth. Our team thrives in a fast-paced environment, offering exceptional career advancement opportunities for motivated individuals.

Job Description

We are seeking a dedicated Customer Support Assistant to join our team in Blue Ash, OH. This role involves assisting customers with inquiries, providing solutions to concerns, and ensuring a smooth customer experience. The ideal candidate is detail-oriented, communicative, and committed to delivering excellent service.

Responsibilities

• Handle customer inquiries via phone and email in a professional manner.
• Provide accurate information regarding products and services.
• Assist customers with order processing, billing, and issue resolution.
• Maintain detailed records of customer interactions and follow up as needed.
• Collaborate with internal teams to improve customer satisfaction.
• Ensure all interactions align with company policies and procedures.

Skills & Qualifications

• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks efficiently and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM software is a plus.
• Strong attention to detail and organizational skills.

Benefits

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• Supportive and dynamic work environment.
• Comprehensive training to enhance skills and performance.

If you are passionate about customer service and looking for a career opportunity with growth potential, we encourage you to apply today.