About Us

Property Soar is a dynamic and client-focused company dedicated to providing exceptional property management solutions. Our mission is to streamline real estate processes while delivering top-tier customer service. We take pride in fostering a professional and supportive work environment where employees can grow and succeed.

Job Description

Property Soar is seeking a detail-oriented and customer-focused Customer Support Assistant to join our team in Columbus, OH. In this role, you will assist clients with inquiries, provide support for property-related matters, and ensure a seamless customer experience. The ideal candidate has strong communication skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Respond to customer inquiries via phone and email in a professional and timely manner
• Assist clients with property-related concerns and provide accurate information
• Maintain and update customer records in the company database
• Coordinate with internal departments to resolve customer issues
• Ensure a high level of customer satisfaction by addressing concerns effectively
• Process customer requests and documentation as needed
• Support administrative tasks related to customer service operations

Skills & Qualifications

• Previous experience in customer service or administrative support is preferred
• Strong verbal and written communication skills
• Ability to manage multiple tasks and prioritize workload
• Proficiency in Microsoft Office and customer management software
• Excellent problem-solving and organizational skills
• High attention to detail and accuracy

Benefits

• Competitive salary based on experience
• Opportunities for career growth and professional development
• Supportive and team-oriented work environment
• Paid time off and company benefits package

If you are a motivated individual with a passion for customer service, we encourage you to apply and become part of our growing team.