About Us:
At Captura Hall, we are passionate about providing exceptional service experiences that exceed expectations. With a focus on innovation, integrity, and teamwork, we empower our employees to grow while delivering top-tier support to our customers. Our mission is to create meaningful connections and long-lasting customer relationships.

Job Description:
Captura Hall is looking for a dynamic Customer Service Representative to join our team in Saint Louis, MO. This role involves engaging with customers, addressing inquiries, and ensuring satisfaction at every interaction. If you have a customer-first mindset and are excited about contributing to a supportive and collaborative environment, we want to hear from you!

Responsibilities:

• Provide exceptional customer service through phone, email, and in-person interactions.
• Address customer inquiries, resolve complaints, and ensure a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and share feedback.
• Stay up to date on company policies, products, and services to provide accurate information.

Skills and Qualifications:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in basic computer applications (e.g., Microsoft Office).
• Previous customer service experience is preferred but not required.

Benefits:

• Competitive salary ranging from $36,000 to $45,000 per year.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.
• Paid time off and holiday benefits.
• Health, dental, and vision insurance options.