About Us:
At Blue Print Out About US, we are committed to providing exceptional customer experiences while delivering innovative solutions to meet our clients’ needs. Our mission is to support individuals and businesses in achieving their goals by combining expertise, technology, and personalized service. Join our growing team and be part of a company that values collaboration, growth, and excellence.

Job Description:
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our dynamic team in Cincinnati, OH. The ideal candidate will provide outstanding customer service, handle inquiries efficiently, and ensure client satisfaction. This role is perfect for someone who thrives in a fast-paced environment and is eager to grow within our organization.

Responsibilities:

• Serve as the first point of contact for customers via phone, email, and in-person interactions.
• Resolve customer inquiries and complaints professionally and efficiently.
• Maintain accurate records of customer interactions in the company database.
• Collaborate with internal teams to address and resolve complex issues.
• Provide product and service information to clients and recommend solutions.
• Ensure customer satisfaction by following up on unresolved issues.
• Assist with administrative tasks related to customer accounts.

Skills and Qualifications:

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities with attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and CRM systems.
• Previous experience in customer service or support is preferred but not required.

Benefits:

• Competitive salary within the range of $54,000 - $57,000 per year.
• Opportunities for professional growth and career advancement.
• Comprehensive training to ensure your success in the role.
• A collaborative and supportive work environment.
• Paid time off, health benefits, and 401(k) options.