About Us:
At Property Soar, we specialize in providing exceptional property management and real estate services. We pride ourselves on delivering high-quality service to our clients, creating long-lasting relationships built on trust and professionalism. Our team is dedicated to innovation, excellence, and providing an outstanding customer experience. As we continue to expand, we are looking for dedicated individuals who share our values and are ready to grow with us.

Job Description:
We are seeking a Customer Support Assistant to join our team at Property Soar in Columbus, OH. In this role, you will play a vital part in ensuring our customers receive top-notch assistance and support. You will be responsible for addressing inquiries, assisting with property management tasks, and maintaining a high level of customer satisfaction. If you are passionate about helping others and enjoy problem-solving, this is the perfect opportunity for you.

Responsibilities:

• Respond to customer inquiries and provide accurate information about property services.
• Assist customers with account management, inquiries, and issue resolution.
• Coordinate with other departments to ensure timely resolution of customer issues.
• Maintain customer records and update systems with accurate information.
• Provide general administrative support to the team as needed.
• Ensure all customer interactions are handled in a friendly, professional, and efficient manner.
• Assist with managing property-related tasks and communications.

Skills & Qualifications:

• Strong communication skills, both verbal and written.
• Ability to multitask and manage time efficiently.
• Problem-solving skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational skills.
• Proficiency in Microsoft Office Suite or similar software.
• Previous customer service or administrative experience is a plus but not required.

Benefits:

• Competitive salary between $41,000 and $51,000 per year.
• Opportunities for professional growth and advancement within the company.
• Health, dental, and vision insurance options.
• Paid time off and holiday pay.
• A supportive and collaborative work environment.
• Training and development to ensure your success in the role.