About Us

At Property Soar, we specialize in delivering innovative real estate solutions tailored to our clients' needs. Our commitment to excellence and customer satisfaction sets us apart as a leader in the industry. Join our team in Charlotte, NC, and be part of a company that values professionalism, teamwork, and growth.

Job Description

We are seeking a Customer Service Assistant to provide exceptional support to our clients and ensure a seamless experience. You’ll serve as the first point of contact for inquiries, offer guidance, and help maintain strong relationships with our customer base.

Responsibilities

• Respond to client inquiries via phone, email, and in person with professionalism and courtesy.
• Assist clients with their property-related concerns and direct them to appropriate resources.
• Maintain accurate records of client interactions and transactions.
• Collaborate with internal teams to resolve customer issues efficiently.
• Contribute to improving customer satisfaction by identifying trends and suggesting solutions.
• Support the organization in managing customer appointments and schedules.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-first mindset.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to multitask and manage time effectively in a fast-paced environment.
• High school diploma or equivalent; a bachelor’s degree is a plus.

Benefits

• Competitive salary within the range of $43,000 - $55,000 per year.
• Comprehensive health, dental, and vision insurance.
• Paid time off, including holidays and vacation days.
• Retirement savings plan with company matching.
• Opportunities for professional development and career growth.