About Us

Story Lane Box is a dynamic, customer-centered company that delivers exceptional service and personalized solutions to our clients. We prioritize a welcoming, inclusive, and high-performing work environment. Join us and be part of a team that values creativity, collaboration, and professional growth.

Job Description

We are seeking a personable and organized Front Office Representative to manage our front desk operations. As the first point of contact for our company, you will welcome visitors, handle inquiries, and provide support for daily administrative tasks. If you are customer-focused with excellent communication skills, we encourage you to apply.

Responsibilities

• Greet and assist visitors, ensuring a positive and welcoming experience.
• Answer and direct phone calls, managing a multi-line phone system efficiently.
• Manage front desk activities, including mail distribution and scheduling appointments.
• Handle inquiries, providing information and assistance as needed.
• Maintain a clean, organized reception area.
• Assist with administrative tasks as required, including data entry and document management.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with MS Office (Word, Excel, Outlook).
• Customer service-oriented with a positive attitude.
• Ability to handle sensitive information confidentially.
• Previous experience in a front office or customer service role is a plus

Benefits

• Competitive salary
• Paid time off and holidays
• Health, dental, and vision insurance
• Opportunities for professional development and growth
• Friendly and supportive team culture

Be part of Story Lane Box, where we value each team member’s contribution to our success. If you’re ready to make a positive impact in a customer-oriented role, apply today!