Front Office Representative

  • Full-time

Company Description

About Us:
Sphirea Plus is a leading healthcare provider dedicated to delivering top-tier medical services and patient care. With a focus on innovation and compassion, we strive to make healthcare more accessible and efficient for the communities we serve. As we continue to grow, we are seeking a friendly and organized Front Office Representative to be the welcoming face of our facility and ensure smooth day-to-day operations.

Job Description

Job Description:
As a Front Office Representative at Sphirea Plus, you will be the first point of contact for patients and visitors. You will handle administrative tasks, greet and assist patients, schedule appointments, and ensure the front office runs smoothly. The ideal candidate is a people person with excellent communication and organizational skills.

Responsibilities:

  • Greet and assist patients, visitors, and staff in a friendly and professional manner.
  • Manage the reception area and ensure a welcoming environment.
  • Schedule appointments, handle cancellations, and reschedule as necessary.
  • Answer incoming calls, route inquiries, and provide information about services.
  • Maintain patient records and ensure data accuracy in the system.
  • Assist with billing inquiries and process payments.
  • Coordinate with other departments to ensure seamless patient care.
  • Handle administrative duties such as filing, faxing, and managing office supplies.

Qualifications

Skills Required:

  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in office management software and tools (e.g., MS Office, scheduling systems).
  • Ability to multitask and prioritize in a busy environment.
  • Professional appearance and demeanor.
  • Previous experience in a healthcare or customer service setting is preferred.
  • Bilingual skills are a plus.

Additional Information

Benefits:

  • Competitive salary ranging from $45,000 to $52,000.
  • Health, dental, and vision insurance.
  • Paid time off, including holidays and sick leave.
  • Opportunities for career development and training.
  • Friendly and supportive work environment.

Join Sphirea Plus and be a part of a team that makes a difference in patient care! Apply now to become our Front Office Representative.