Helpdesk Officer
- Full-time
Company Description
Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.
Job Description
- Organize resources so they are easy to locate
- Work with the Facility Manager in resolving all issues arising from the facility
- Answer other customer questions and offer them access to helpful resources
- Direct questions to the right department when needed
- Ensure proper documentation of requests and documents
- Manage all desk administrative duties
- Ensure the facility is clean and tidy
- Provide support to the Facility Manager
Qualifications
- First degree in any degree from a reputable institution
- Minimum of 2 years of experience in a similar capacity
- A male candidate is preferred
- Strong time management skills
- Ability to prioritise tasks
- Proximity to Victoria Island will be a huge advantage
Additional Information
- Excellent communication, interpersonal and presentation skills
- Proactiveness and willingness to learn
- Ability to work with minimal supervision,