Training Centre Manager

  • Full-time

Company Description

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.

Job Description

Strategic Initiatives

  • Design facility management training programmes and supporting services including identifying course content requirements, appropriate delivery mediums, and personnel to deliver training
  • Deliver such training programmes through instructor-led, online, blended, and documentation-driven delivery processes
  • Collaborate with central operations, strategic partners and other parties to create a positive end‐to‐end experience for participants.
  • Implement quality control and continual improvement processes to maintain training content and delivery mechanisms that represent Alpha Mead’s standards
  • Work collaboratively with business leads to ensure training programmes and processes are aligned and relevant to critical business priorities.
  • Identify training needs in facility managers or those intending to build a career in FM and create course content and modules to facilitate such training
  • Build quarterly and yearly facility management training programme for executives and external participants

Business Initiatives

  •  Drive brand values and philosophy through FM training and development activities.
  • Set business goals and objectives according to the company's needs 
  • Create business plans and develop business strategies to achieve the business goals
  • Develop and implement marketing plans and strategies to promote the business and its products or services
  • Manage budgets and financial planning for the Training programmes and workshops
  • Develop and implement marketing plans and strategies to promote the business and its products or services
  • Source for interested participants for FM training and workshops

Operational Responsibilities

  • Facilitate training programmes tailored to Facility Management
  • Create surveys for participants after FM training to track employee success and progress
  • Identify the need for FM training and accordingly, arrange training materials and develop training programmes.
  • Work with central operations to analyze which facility manager from a business category needs training and design the training strategy accordingly.
  • Manage the expenses of training sessions and prepare reports of concluded training sessions
  • Source for seasoned FM facilitators to facilitate programmes on FM

Qualifications

  • B.Sc. degree in Estate Management, Business Administration, Engineering, or any other related field
  • Minimum of 5 years of experience as a Training Manager in a facility management company
  • Experience implementing and using Learning Management Systems (LMS)
  •  Ability to organize, design, deliver and assess training
  • Practical knowledge of running training need-analysis and training programme of technical nature for a large organization
  • Proven track record in coordinating and managing the build-out and delivery of training systems
  • Candidate must have been an FM facilitator in a corporate environment for at least 3 years
  • Strong competency in content, process, and metrics development
  • Ability to implement training services, process and manage the continuous improvement feedback loop
  • Experience in advising business leads on strategic solutions that ultimately drive superior performance.
  • Proven record of successfully delivering projects with people of disparate backgrounds and job functions
  • Relevant professional qualifications (e.g., CFM, IFMA) will be an advantage    

Additional Information

  • Strong interpersonal skills ‐ both internally and with vendors
  • Self‐motivated with strong project management skills
  •  Strong communication skills; written and verbal
  • Proven history of adding value through creativity and hard work
  • Excellent organizational and leadership skills
  • Good analytical/critical thinking