Veterinary Receptionist

  • 5363 Peters Creek Rd NW, Roanoke, VA 24019, USA
  • Part-time

Company Description

Emergency Veterinary & Specialty Services of Roanoke offers 24-hour emergency and critical care to the pets of the Roanoke region. Because we are the only 24/7 ER in the area, we take great pride in our commitment to serve the other veterinarians within our community. Our team comes to work excited to manage the diverse caseload and ready to fully utilize their strengths to provide high-quality care for our client’s pets. We believe in working hard, having fun and ensuring balance in our personal and professional lives.

Our facility is located in Roanoke, VA, which is situated in the Blue Ridge Mountains of southwest Virginia. Our area is known for its scenic beauty, railroad heritage, arts and culture and great food too!

To learn more about us click here

Pay: Starting at $14/hr Based on Experience ($2 shift differential for night shift)

Job Type: Part-time and Full-time (33+ hours) opportunities

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.


We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience in hospital setting or emergency preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.
  • Ability to work nights, weekends and holidays

Additional Information

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
  • Employee Assistance Program 
  • Paid Vacation and Sick Time for ALL Employees 
  • Paid Bereavement Program 
  • Paid Parental Leave Program  
  • Competitive Compensation  
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program 
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster 
  • Career Development Opportunities 
  • Referral Bonus Program for most positions! 
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.


Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin